Effective Date: 5/14/25
1. Introduction Pickaxe Crypto Mining ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us.
2. Information We Collect We collect the following types of information:
a. Personal Information When you sign up, purchase equipment, request hosting, or contact us, we may collect: Name, Email address, Phone number, Billing and shipping addresses, Payment information, Identification or business details (for compliance purposes)
b. Non-Personal Information We may collect data that does not directly identify you, such as: Browser type and IP address, Device information, Website usage analytics
3. How We Use Your Information We use the information we collect for the following purposes:To provide and manage mining servicesTo process transactions and paymentsTo send important updates, including miner status, maintenance alerts, and security notificationsTo communicate promotions, offers, and industry news (you can opt out anytime)To improve website performance and user experience
4. Text & Email Communications By submitting a form on our website or engaging with our services, you opt-in to receive text and email notifications related to your mining operations, account status, promotions, and updates.Message & data rates may apply.You can opt out of text messages by replying STOP at any time.You can unsubscribe from emails by clicking the unsubscribe link in the footer.
5. Data Sharing & Security
a. Third-Party Sharing We do not sell or rent your information. We may share data with:Payment processors (for transactions)Hosting partners (to facilitate mining services)Compliance or legal authorities (if required by law)
b. Security MeasuresWe implement security protocols to protect your data, including encryption, access controls, and monitoring. However, no method of transmission is 100% secure.
6. Your Rights & ChoicesAccess & Correction: You may request access to or updates to your personal data.
Opt-Out: You can unsubscribe from marketing messages at any time.
Data Deletion: You can request deletion of your personal data, subject to regulatory obligations.
7. Cookies & Tracking We use cookies to improve your browsing experience. You can disable cookies in your browser settings, but some features may not function properly.
8. Changes to This Policy We may update this policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact UsIf you have questions about this Privacy Policy or your data, contact us at: 📧 Email: [support@pickaxe.io]
📍 Address: 1364 Blue Oaks Blvd, Suite 200, Roseville, CA 95678